Cancellation policy

Cancellation policy

The reservation can be canceled free of charge up to 21 days before arrival. For cancellations made 20 or less days before expected arrival or early departure, the following penalties apply (% of the total booking value):

  • 21 or more days prior to arrival 0%
  • from 20 to 8 days prior to arrival 50%
  • from 7 days prior to arrival or no show 100%

In case of a of timely cancellation, the deposit will either be credited or refunded to you for a future stay, as you prefer. In the event of travel restrictions (e.g. due to Covid) in your home country or in South Tyrol, we will of course cancel your stay free of charge up to the last minute.